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AIATSL Recruitment 2023: Customer Service Executive, Manager, Duty Officer Posts, 148 Vacancies

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Air India Air Transport Services Limited (AIATSL) has announced a recruitment notification on December 6, 2023, inviting eligible candidates for Customer Service Executive, Manager, Duty Officer, and other posts. The recruitment drive aims to fill 148 vacancies on a fixed-term contract basis for 3 years. Interested and eligible Indian Nationals (both male and female) are encouraged to attend the Walk-in-Interview scheduled from December 26, 2023, to December 30, 2023. The positions are open for deployment at Chennai, Madurai, Trichy, and Coimbatore International Airports.

Vacancy Details:

  • Total Vacancies: 148
    1. Duty Manager – Passenger: 8
    2. Duty Officer Passenger: 8
    3. Customer Service Executive: 80
    4. Junior Customer Service Executive: 2
    5. Utility Agent cum Ramp Driver: 30

Important Dates:

  • Duty Manager Interview: December 26, 2023
  • Duty Officer Interview: December 27, 2023
  • Customer Service Executive/Jr.Customer Service Executive Interview: December 29, 2023
  • Utility AgentCumRamp Driver/Handyman Interview: December 30, 2023

Pay Scale:

  • Duty Manager – Passenger: ₹45,000/-
  • Duty Officer Passenger: ₹32,200/-
  • Customer Service Executive: ₹25,980/-
  • Junior Customer Service Executive: ₹23,640/-
  • Utility Agent cum Ramp Driver: ₹23,640 / ₹20,130
  • Handyman: ₹17,850

Age Limit:

  • Customer Service Executive / Handyman: 28 years
  • Junior Customer Service Executive / Utility AgentCumRamp Driver: 28 years
  • Duty Manager Passenger: 55 years
  • Duty Officer Passenger: 50 years
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Age relaxation is applicable for SC, ST, and OBC candidates.

Educational Qualifications:

  1. Utility Agent cum Ramp Driver: 10th Standard pass with an original valid HMV driving license.
  2. Junior Customer Service Executive: Graduation in any discipline.
  3. Customer Service Executive / Duty Officer / Duty Manager: Graduation in any discipline.
  4. Handyman: SSC / 10th Standard pass.

Selection Process:

  • Interview for all positions.
  • Utility Agent cum Ramp Driver: Trade Test (Trade Knowledge and Driving test including Driving Test of HMV) in addition to the interview.

Application Fee:

  • UR / OBC: ₹500/-
  • SC / ST / Ex-Servicemen: Nil

Application fee to be paid through Demand Draft in favor of “AIR INDIA AIR TRANSPORT SERVICES LTD,” payable at Mumbai.

How to Apply:

  1. Download the application form from the official website
  2. Fill in the application form with accurate details.
  3. Attach all required documents.
  4. Submit the application form during the Walk-in-Interview on the specified date, time, and venue.

Interview Details:

  • Date: December 26, 2023, to December 30, 2023
  • Time: 9:00 AM to 12:00 PM
  • Venue: Office of the HRD Department, AI Unity Complex, Pallavaram Cantonment, Chennai-600043.
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